SOCIAL MEDIA

MANAGEMENT

SOCIAL MEDIA MANAGEMENT

Posting regularly isn’t the same as growing an audience that buys from you. Our social media management service is built for in-house marketing teams and business owners who want; content that’s actually good, a community that responds to it, and reporting that shows what it’s doing for the business.

You’re led by Alison Battisby, who’s spent 15+ years building social strategies and managing brands social media marketing including Heineken, Serious Pig and Pizza Union. On your account, that means a small, senior team who know your brand, not an account exec managing twenty clients at once.

OUR SOCIAL MEDIA MANAGEMENT SERVICES

SOCIAL MEDIA STRATEGY

We build a plan tied to your business goals, not just a content calendar: channels, tone, priorities, and how we’ll measure it.

CONTENT CREATION

Video, graphics and copy in your brand’s voice, plus UGC and employee content where it fits. You approve everything before it goes out.

COMMUNITY MANAGEMENT

We reply to comments, DMs and mentions as if we were sat in your office. Quick, on-brand, and escalated to you the moment it needs a call only you can make.

ANALYTICS & REPORTING

A monthly report you can actually read: reach, engagement, growth, conversions, and what we’re changing next month because of it.

 

ADVERTISING MANAGEMENT

Paid campaigns across Meta, LinkedIn, TikTok and Google, set up, optimised and reported on by the same team running your organic content, so the two aren’t working against each other.

INFLUENCERS & CONTENT CREATORS

Sourcing, outreach and campaign management with creators who fit your brand, not just whoever has the biggest following.

Let’s Build Something Brilliant Together

Ready to grow your brand’s social media presence with confidence? Get in touch with our team today and discover how we can help you transform your social media into a powerful business tool.

WHAT IT COSTS

Social Media Management starts from £1,000 per platform, per month. The exact scope depends on how many platforms you’re on and how much content you need each month, but that’s the number to work from before we talk.

Not ready for a full retainer? Avocado Social Membership gives you the same senior-level input, live training and a coaching call with Alison, from £200 + VAT a month, with no long-term retainer required. You can learn more about Avocado Social Membership here.

WHY WORK WITH US

  • A decade of experience across brands from Heineken and Canon to independent hospitality groups and charities
  • We’ve run programmes as focused as a single monthly retainer and as large as training 1,000+ site managers across the Star Pubs & Bars estate, over a 5-year partnership
  • No jargon, no account exec churn: you deal directly with the people doing the work

SOCIAL MEDIA MANAGEMENT FAQs

Have questions about how we manage social media for brands like yours? We’ve answered the most common queries to help you understand how Avocado Social can support your growth. 

What is included in your Social Media Management service?

Our full-service management can covers everything you need for success on social media, including:

  • Strategy development tailored to your business goals
  • Content creation (posts, videos, graphics) and smart scheduling
  • Audience engagement and social customer care
  • Platform-specific optimisation
  • Paid social media ads management
  • Influencer and content creator partnerships
  • Brand reputation monitoring
  • Monthly performance reporting with actionable insights

Which platforms do you manage?

We manage accounts across key social media platforms including:

  • Instagram
  • LinkedIn
  • TikTok
  • Facebook
  • X
  • YouTube
  • Pinterest

We adapt strategies to suit each platform’s unique opportunities and audience behaviours.

How do you create content?

We take time to understand your brand’s voice, values, and visual identity. Our content creation includes:

  • Branded photography and video
  • Graphic design
  • Copywriting in your brand’s tone
  • Incorporating User-Generated Content (UGC) and Employee-Generated Content (EGC)
  • Content calendar development and approvals

You’ll always have the opportunity to review and approve content before publishing.

How do you manage social media advertising?

Our team creates, manages, and optimises targeted paid campaigns across all social media platforms including; Meta (Facebook, Instagram), LinkedIn, TikTok, Google, YouTube, and podcast ads. We handle:

  • Audience targeting
  • Ad creative and copy
  • Budget management
  • Campaign monitoring and fine-tuning
  • Full performance reporting

We ensure your ad spend delivers maximum return on investment.

Can you work with our internal marketing team?

Absolutely! We often collaborate closely with in-house marketing teams, providing either full social media management or supporting specific areas such as paid advertising, content creation, or strategy development.

Our approach is flexible to suit your needs.

How do you engage with our community?

We actively respond to comments, DMs, mentions and reviews to build relationships and foster trust.
Our approach to community management ensures:

  • Quick and friendly responses
  • Proactive engagement (liking, commenting, following where appropriate)
  • Monitoring of conversations for emerging opportunities or issues
  • Escalation of any customer service issues to you when needed

What does your reporting include?

Each month you’ll receive a detailed yet easy-to-digest report, covering:

  • Profile health (followers, reach, impressions)
  • Engagement rates
  • Website clicks and conversions
  • Paid advertising performance
  • Insights and recommendations for next steps

Our goal is to keep you fully informed — without overwhelming you with unnecessary jargon.

How do you protect and manage our brand reputation?

We monitor your brand mentions, reviews, and community conversations closely.

If negative feedback appears, we act quickly to:

  • Address concerns professionally
  • Escalate serious issues to you immediately
  • Maintain a positive and trustworthy brand presence

We’re proactive in managing your brand’s image and safeguarding your reputation online.

What industries do you specialise in?

We proudly work with a broad range of industries, including:

  • Food and Drink
  • Hospitality and Leisure
  • Education
  • Professional Services
  • Creative and Entertainment

No matter your sector, we craft strategies that resonate with your unique audience.

How much does social media management cost?

Our pricing is bespoke based on your needs, platforms, and content volume.

Please get in touch for a personalised proposal based on your objectives.

WHY PARTNER WITH AVOCADO SOCIAL?

✅ Proven expertise working with ambitious brands including Pizza Union, Serious Pig and We Are Beer
✅ Friendly, proactive, and responsive service, without jargon
✅ Strategic thinking and creative execution
✅ Transparent reporting and data-driven insights
✅ A trusted partner who cares about your success

OUR WORK

We are proud to have worked with a wide range of amazing businesses over the last decade. Explore some our more recent projects below.

Serious Pig Case Study

Serious Pig - Our Work

Quixant Case Study

Quixant - Our Work

Pizza Union Case Study

Pizza Union - Our Work

EBU Case Study

EBU - Our Work

Jing Case Study

JING - Our Work

Skills for Care Case Study

Skills for Care - Our Work

“

“It was great to get Avocado Social’s insight into the world of Instagram. The team has come away with great tips and a clear strategy of how we can use this platform to enhance our content.”

• Mona Lukha, Head of ITV Weather

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“Avocado Social has given our franchisees the tools to better identify social media advertising opportunities, but also made them understand the importance and power of social media marketing.”

• Andrea Stavrinidou, Wagamama International Franchisee Ltd.

WHO WE'VE WORKED WITH

White “Only A Pavement Away” text inside tilted pavement-style outline on transparent background
American Marketing Association Logo from Avocado Social Clients
White “barbican” wordmark logo in lowercase on transparent background
White "Build Your Own" logo with gear-shaped graphic on transparent background
Enterprise Nation Logo from Avocado Social Clients
The Goldsmith's Centre Logo from Avocado Social Clients
White Haven logo with playful wave design on green background
White Heineken logo with bold uppercase text and star symbol on green background
White Independent Hotel Show logo with circular monogram and modern text
White Interflora logo with winged figure holding a bouquet
International Food & Drink Event Branding. White IFE logo inside rounded square on transparent background
White JING Tea logo on transparent background
Bold white “KERB” text inside a 3D street-food-style box outline.
White logo with bold “LEONARDO” in uppercase and italic “Hotels” beneath.
White Liberation Brewery logo with distressed stencil-style text and a bold lion face icon above.
Lounges Logo in white text.
White Montpeliers Bruntsfield logo with “Est. 92” above the name in all caps, displayed in a modern serif font.
White Pizza Union logo with a crowned lion’s head above bold text and a cursive tagline reading “Superveloce Italiano.”
Elegant white PoB Hotels logo with interlinked capital letters “P,” “O,” and “B” above the word “HOTELS” in a clean serif font.
Minimal white logo with a circular “p” icon followed by lowercase “prince” in bold font on a transparent background.
White “Propel” text in bold, serif type with vertically aligned “info” beside it, all on a transparent background.
White text logo spelling “QUIXANT” in clean, modern sans-serif font on a transparent background.
White RBI logo with bold lowercase letters and tagline “restaurant brands international” on a transparent background.
Rock It Logo
White Ruffoni Specialty Cookware logo with crowned double-R symbol on transparent background.
White Serious Pig logo with a monocled pig illustration on transparent background.
White Skills for Care logo with curved lines on a transparent background.
Spring Fair logo with the tagline “The UK’s No.1 Gift & Home Trade Event” in white text on a transparent background.
Systematic Logo
The Key Clinic Logo
The Light Logo
Tims Dairy Logo
Turtle Bay Logo
University of Bath Logo
University of Sussex Logo Image
Wagamama Logo Image
Wild Fish Logo and Text

CONTACT US

Ready to take your social media to the next level? Let’s make it happen.

White Avocado Social logo

Featured By:

White Enterprise Nation logo with hexagonal symbol and bold text.
Soho House logo – social media training client of Avocado Social

Contact Us

0845 544 3963

hello@avocadosocial.com

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